Frequently Asked Questions

sxima

Common Questions Before Booking

You may do this by clicking the “book now” button button on the top of this page or by visiting the "contact" page and clicking on our web site address... Provide to us the exact dates of your stay and the type of room you wish and we will get back to you with the corresponding discount rates.

We accept VISA, MASTERCARD, MAESTRO and AMEX.

Our prices include VAT. However, there is an accommodation state tax of €0.50 per room per night which is not included in the rates and is paid separately.

By booking directly with the hotel, our rates always include buffet breakfast, A/C, mini fridge, safe box, wi-fi internet, private hotel parking. Accommodation tax is not included in the rates and is paid separately.

Yes, there is! Sea view rooms are sold in a higher rate.

The only way to ensure it is simply by booking such a type of room.

Yes, actually there are! You may find detailed information by clicking here!

Ammoudi Beach is the closest one, approximately 400m away from our hotel. here!

Yes, there is, although it is not a city bus, it is the one connecting Agios Nikolaos town with Elounda village. The bus stop is 200 meters away from hotel and drives you to the town centre by the lake. Taxi costs 6.00 Euros. Yes, you can walk to the centre, it's 1.5 km. 2/3 of the distance is a "must" to walk next to the sea side...

Hmm, yes and no. There is a specific room having easy access from the patio right to the parking area. You may see it here! But this is subject to availability - you may always ask. For such a case we provide ground floor rooms, although it is obligatory that guests use some steps. We do have a lift although guests need to walk some steps to get access to it.

We do provide a baby cot in the room which is free of charge for children between 0-2 years old, as well as with a baby chair for the breakfast. You can warm up milk if needed in our kitchen upon request. Our swimming pool is unsuitable for babies. All children using it must know swimming, follow all safety regulations and be always accompanied by their guard/family member.

No pets are allowed.

Common Questions After Booking

Please be in touch with us for transfer options.

No, not at all. We have 24 hours reception. No need to inform prior to check in.

The check in time is after 12.00 - officially 14.00 hours. If the previous guests depart early and the room is ready then you may check in earlier.

If you want to depart later than 12.00 you need to ask at reception if it is possible to keep the room until you leave the hotel. This depends on availability. There is a supplement for that. Otherwise you may store your luggage by reception and use the shower rooms we provide especially for that reason.

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